Magnuson Hotel Fishkill

The little man at the check in was rude and non helpful. There was no ice, no snack machines. The bathroom is extremely tiny. They gave the smallest soap I have ever seen. No big bars or body wash. No view. It was the worst hotel I ever been to I wouldn’t recommend staying there at all. They had coffee with no crime and no idea how to get any more. The man at the front desk was rude every encounter I had with him. He asked as if my questions was bothering him. The toilet keep running. It’s also the smallest elevator I’ve seen in a hotel.

Nice big room, plus a bathtub which is nice because I love taking baths.

We received the room and service that we hoped for and received.

I reluctantly booked a room due to a power outage. This hotel was not what I expected. The hotel Needs to be updated and cleaned a bit better on the inside and the outside. I didn’t stay in the hotel. I paid for a room I didn’t use.

11 days later my there is still a hold on my card

It was a horrible experience first we went to the room and the air conditioner did not work the phone was not hooked up. So we went downstairs to see the receptionist and she didn’t seem to know how to change your room so she proceeded to tell us like we’re maintenance to go up and put it on again and give it 30 to 45 minutes to cool off. Then I reminded her that the phone was disconnected and that we could not call. So I asked for a room change. She proceeded to give us a room change and when we got up to the room there was a sign on the door but I assume that it probably was maybe that the room is clean. I open the door and there was another person in the room. We seen the receptionist and I asked her for my money back due to all of The things that went wrong. I had to book another room in another hotel

Reserved a deluxe King at check in was told here is queen double bed. The front desk attendant had to call someone and ask about the reservation. I was basically told either take what we have or not. I wasn’t offered any compensation or discount for staying in a different room the reserved. No one called/ emailed to explain that they had no more deluxe king room available. They should have contacted prior to check in or emailed prior to checking in. Instead they waited until checking in and at that point it’s like take it not. The said they had no more rooms the hotel parking lot was pretty empty. Several of the lights didn’t work. There was no light in the bathroom just a good sized hole where a light was supposed to be. I wasn’t going to mention to front desk because apparently they had no more rooms so now what I try to find a different room last minute.

I’ve stayed at this hotel the past 3 nights (7-2 to 7-4) and must say, I enjoyed it. This was not planned at all. 1st night, I stay on 2nd floor with 2 full beds. The 2nd floor was loud with slamming doors/drunk people. As far as the actual room.... it was clean and staff is extremely friendly...... The 2nd night I stayed on 3rd floor with 2 queen sized beds. The 3rd floor was loud with a party going on down the hall. Slamming doors/ loud talking/ drunk men. The actual room was spotless (was actually impressed with the cleaning throughout my 3 day stay). I’ve never left a maid a tip in my life, until day 2 at this hotel. Cleaning staff is AMAZING!! My 3rd night, I stayed on 4th floor with king sized bed. I must say, best night of sleep in years. Quiet/ comfortable/ extremely clean/ staff is amazing. Very personable/ made me feel very comfortable!!! Besides the door slamming and loud talking, this place is 3 1/2 stars all the way. I’ve stayed at 5star 1000.00 night hotels. Those places their staff is still. The staff here, down to earth people. Just throwing this out there, I feel if I would’ve called the front desk to complain about the noise, something would’ve been done by the staff here. Being I hate conflict, I didn’t call front desk. The “party people” weren’t teens, they were grown men. Maybe a bachelor party (I didn’t hear a stripper).

Clean comfortable and quiet.