10/6 Jó
2025. január 2.
It’s been better
We often use this hotel as it’s convenient for visiting family, and usually clean and comfortable. We had a few issues this time - we were locked out of the hotel the first night (it was only 9pm so not late) as no one answered the bell from the car park despite us ringing several times. The TV in our room was broken though the staff very quickly offered to change our room - when we declined, they refunded us the car park charges instead which was a nice gesture. Our bed was comfortable but there were hair grips on the floor from a previous occupant and the bathroom has certainly seen better days. The grouting is filthy, the shower curtain doesn’t fit and there are missing tiles from the side of the bath. This hotel renovated their public areas a few years ago and I think it’s time now for them to spend money bringing the rooms back up to scratch. The staff were lovely, as always.
Joanna
Joanna, 2 éjszakás utazás
Hiteles Hotels.com-vendégértékelés
