Hotel was very good and convenient to airport, which is why we reserved it - for the 24 hour shuttle service. However, that became an issue - we had a very early flight and we were told at the front desk night before that the shuttle leaves every 20 minutes starting on the hour, and to be there several minutes before. We came down for the 5:40 am shuttle at 5:34 am and were told it already had left. So. now we have a problem, but no real help - just too bad. So, we had to pay for an Uber (rather expensive 2 mile trip - $25) to get to the airport as needed. Poor form, and would not use this hotel again since not able to provide the one key service we needed.