Quinta Real Aguascalientes

I was expect more room to far

Very nice and classic hotel. Food was great! Rooms were nice, but kind of old. The carpet and bathrooms felt “used”. But feeling is great. And food was yummy:)

This place is truly Mexican Beaty combined with the amazing friendliness of the locals, in a quiet and stunning setting, yet only minutes away from the vibrant atmosphere of the city of Aguascalientes! No place better to enjoy a good time while working.

We were warmly welcome upon arrival. A great start. We appreciated the room upgrade and the service. The only negative complaints are in the gym and the pool. The pool was oily and dirty. No service around and broken furniture piled on the deck. The gym had a broken treadmill and we had to call for air conditioning.

wifi is not free

Worst hotel ever called to change the reservation thru hotels. Com and I was told the the hotel manager had to aprove it. Well five days later I was told the hotel did not aprove it, the kicker it was a day after my original dates had ended.

Needs up keep the carpet was old needed steam clean or replacing.

Entire hallway use tiles for flooring. It is too noisy if someone pulls their luggage in the middle of night.

Air conditioning could be better!

Since the last time I stayed back in March of 2017, the front desk staff has changed. They are less courteous and attentive to detail. As a matter of fact, they tried to charge me for an extra night and a chocolate bar from the mini bar I had not consumed. Had I not been observative, my credit card would have been charged. Everything else was good or what I would expect of a four star hotel. If I could change one thing about the hotel it is the front desk staff. They need better training and pay better attention to detail.