National Hotel, An Oceanfront Resort

The hotel was nice however the pool area was really quiet. No music at all. As well the hotel had several private events in the main outdoor pool and bar area so hotel quests couldn't access. For south beach the hotel lacked the vibe i was expecting.

This hotel normally has a good standard, however this time the pool was dirty and the service of the person providing towels and umbrellas was very unkind. It is noticeable that the hotel is lacking a service manager. The person at the central bar was not courteous either

Hotel was amazing. It's our go to hotel for South Beach always!!!

Wonderful property, with a luxuriously long lap pool and a second pool perfect for splashing about. The staff was all very nice. It was the height of the February season, and staff seemed a bit stretched. Our room was a bit musty the first day as an AC unit wasn't working correctly, but the AC was fixed right away!

Excellent again at The National Hotel!

The hotel was clean. And super nice. Will def stay again. My only complaints would be that house keeping didn’t take any of the dirty cups or towels from my room ,Didn’t give us new towels, didn’t replenish coffee, she literally made our bed and left. a pipe broke during our stay. So no hot water on day 1, and I couldn’t order a hot breakfast... and day 2 I got woken up to a jack hammer and maintenance constantly knocking on the door every 5 mins to put in tvs. We were checking out that day. So couldn’t they wait?

The pool and grounds are lovely, however our room was not clean. Hair in the bathroom and crumbs in the carpet. the room also had a very musty/moldy smell. We asked to change rooms but they were not able to accomodate us. We have stayed here many times over the past 10 years and while we do love the pool the hotel is on need of a renovation. We also were not treated as valued guests.

For a hotel that is almost $300/night, plus a $30+ resort fee, it left a lot to be desired. There is a weird musty/cleaning solution smell in the lobby. Decor was cool and the staff was excellent. My room had tiny bugs that I found out later to be booklice (which don’t feed on people, but on mold and mildew, but they were still crawling on me which was creepy). Pool area and bar areas are very nice. Outside bar is very good and just steps from the beach. Nice ambiance. Hotel next door has a club... with heavy bass that you will be able to hear and which shakes the windows. They started up each night at 11 pm and went through to 12:30-1 each night (I was there from Tuesday through Friday morning). Walls are thin. Room across from me had a crying baby that I could very clearly hear. Free breakfast is NOT included. I found this place through a Google search and it said “free WiFi and free breakfast” but you apparently have to add the breakfast package (so, not free). I was offered the chance to purchase each morning, but it was $20+tax for the buffet. I was disappointed in their advertising. I ordered paella in the restaurant. I asked beforehand if this was ready-made or If they make each order separately because I have a food allergy. They said they made it to order. I was happy to wait a bit longer while they did, having wine and an app. They only pulled out the food item out, so I had a mild allergic reaction to it. I would have happily ordered something else.

Beautiful Art Deco hotel. Great for a getaway! Will definitely come back

Hotel is dated and needs upgrades for what they charge. Pool staff was great. beach staff and inside bar the worst. Bellman great. Not enough chairs on the beach or around the pool for three of our days. The rooms were small enough to think I was in Europe. Not any value.