10/2 Rossz
2025. február 23.
Disappointing
Our experience at the Radisson Hotel and Conference Center in Rockford was an absolute waste of our time and money. The purpose for our visit was specifically to use the pool and hot tub. I choose the Radisson specially because another hotel near by had it posted that their pool and hot tub were NOT available.
My 86 year old father was playing in a poker game nearby. I am a 50 year old crippled woman who had other dinner plans. The purpose of our booking the room was to have a wonderful morning together in the pool, hot tub and enjoy a light breakfast.
I spoke with three different young ladies at the front desk. All were very professional and polite. The manager at the hotel is doing something right.
Yet, something is wrong with the booking process if you not informing people the pool/hot tub are closed.
We paid our bill. Life happens, but very disappointed.
Genevieve
Hitelesített utazó
1 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés