Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue

A very clean room. Was very happy with the room and the service at this location

I've stayed in many Holiday Inn Express locations across the region, and by comparison this one is a bit run down. The elevator is very old and rickety, common areas are beat up.

With the exception of some elevator issues, the stay was exactly as expected. The staff were professional and polite. It was a nice stay.

Not the cleanest I’ve ever stayed at. We checked into a room that was terribly hot and humid on one of the hottest days of the year. I jacked up the air and 45 minutes later it was still awful. I called the front desk and he offered to switch us to a new room, so we did. That room was plenty cool, but we noticed on night 2 of our stay that ants were coming out from under the adjoining room. Overall it was fine, but gross. I wouldn’t pay much to stay there again.

Location was great. Front desk staff was helpful and kind. Room unfortunately was dirty. the bathroom had hair in the sink and bathtub. There was a towel on the rake that had lipstick on it. I questioned if the room had been cleaned prior to my use. Staff was polite but didn't offer a room exchange or discount.

We come to this hotel a couple times a year for the last two years. They’ve finally got the pool area opened up and the kids were extremely happy about it.

Hotel was okay, area is a little strange, lots of creepy crawlers.

Needed to return to shower after hockey in morning and would need maybe 5 minutes after 11:00 checkout. Refused/completely inflexible at Holiday Inn Ecpress. The place was not busy and was a Sunday-never busy check in day. Other places let you checkout a few minutes late if needed. I tried to be polite by asking before but should have just skipped asking about it. So much for being a loyal IHG member.

I was NOT happy when I was told that because I booked “3rd party” they could not give me a late check out! All I wanted was an extra half hour! It was very clean! Comfortable! The shower had awesome water pressure!! Pool was a little cold but hot tub was great!