Comfort Suites Anderson

Water line broke and was passed on to a small crappy hotel. Couldn't make any changes at the last moment since there were so many events going on in the area. Then the hotel rep seemed like he was being hassled when asked simple information about the other location, such as the address so we could make it there.

Seems as rate was too high considering they are in the middle of a major renovation. It was a mess in lobby and hallways of our floor. Plastic hanging over vending area obscuring it from view...walked all around teying to find it! Should habe been reduced considerably based on these conditions! Booked online so didn't know this until we arrived. Probably will not stay there again. Other hotels next door will be my option if needed.

You really should warn us if construction is going on. Lobby was a mess. Room was spotless. Beeping Noise from construction Outside started at 6am, very annoying. Breakfast was great!!! Check out the guy didn’t even say thank you, he was on the phone. I think ppl forget I could have chosen any other hotel on interstate Blvd and this was my reward stay.

Room was musty and smelled like smoke. Carpet was soaked by air conditioning unit. Several channels on cable were frozen. We left after a few minutes in room and went to another hotel.

The hotel is currently undergoing renovations, so some of these issues will likely be resolved. However, although I tried to maintain a positive attitude with all of the construction, it was difficult. These renovations are huge. The lobby is torn apart and filled with construction materials. At least one floor appeared to be blocked off completely. They are turning the water off from 12-4:00PM every day. There are screws and metal pieces lying around in the walkways. In short, I'm not sure the safety and comfort of the guests is being maintained during this project. Pros: The bed and pillows were really comfortable. The room was spacious. The bathroom was clean. Cons: I never had hot water for my shower; it was warm at most. The carpet in our room was stained, as were the curtains. The fitness center was tiny, and the treadmill kept cutting off after 10 seconds. Breakfast offerings were sparse (could be because breakfast was relocated due to renovations). Although they said water would be turned off from 12-4, it was after 5 before it was turned back on, so I almost didn't get a shower before leaving for my evening meeting.

The hotel was an active construction zone throughout our stay. Breakfast choices were the same both days. It would have been nice to know what we were walking into.

Too much noise from ongoing renovations. I switched rooms still too much noise

The bathroom smelled ..maybe someone had been smoking in there. Room Looked clean, bed comfy, breakfast good. About an hour after getting up and leaving started itching. Had little bites all over my arms, back of neck, head itchy.

The room smelled damp and a bit musty. I turned the Ac unit on and it seemed to solve the issue. The worse part about the stay was that there is a security light in the parking lot that shines through the window, directly onto the bed all night, and the thick curtains that could darken the room are not installed in such a way as to be able to be pulled shut. The closest they will pull together leaves 4 feet of window exposed with only the thin decorative curtains across the window. It was very difficult to sleep and for the most part I didn’t.