Courtyard by Marriott New York City Manhattan Midtown East

Made to wait until exactly at 4 to get my room-i had arrived in morning & a front desk clerk who wasn’t wearing a name plate wanted to up sell a room cause mine wasn’t ready- was given a phone number to call, that they never picked up to answer. I roamed nyc for 6 hours since phone was a joke, I returned to hotel in person -again told room wasn’t ready, she annoyed when I asked for an estimate of what time stating to me : check in is at 4. But my check could have been earlier if I would have paid 100 more.

It was amazing! I will definitely return and recommend this hotel to anyone I know coming to Manhattan. Perfect location and top-notch service and comfort.

Great clean place to stay. Location is amazing

Happy with your services, accommodated is when I arrived early

We had a wonderful room on the 30th floor with an amazing view. However, I was very surprised that I was able to open the window a bit - whew! that was scary looking down on 3rd Avenue. But we loved the room! The front desk staff were very friendly and helpful, and dealing with the guys who stored our luggage (since we arrived several hours prior to check-in time) was a pleasure. We absolutely loved the location and would gladly stay there again. My only suggestion would be complimentary coffee and/or hot water for tea.