Location of the Star Lodge is very good. Easily accessible with numerous eating establishments and grocery stores nearby. Basic motel with no extra ammenities. A fulltime tenant below us was making all types of noises thru the night. In my 10 years of being a Hotels.com member and staying all over the world, this is the only place that did not accept payment thru the app which was a bit startling for me at check-in when payment in full was demanded. There was some confusion over that. It was however, a decent price compared to all the other over bloated prices of other hotels during the Canada Day long weekend
For starters, the couple who currently owns it are super friendly and make you feel so welcomed.
The rooms are a bit outdated, but they keep a very good job at keeping it clean and there's a working a c and other appliances. One recommendation is to bring your own pillow, if you're like me and like a thicker pillow what they will give you extra ones if needed.
I also enjoyed that it's really close to all the amenities and to the thompson river university. Great location.
I am extremely happy with services. I felt like home. The owner is a very kind and a real gentleman. He even helped us moving with his truck. I highly recommend anyone who likes to stay at a nice place.
Would not recommend.
Sliding door into our room on 2nd floor did not lock
Bathroom was not clean
Reception clerk didnât speak enough English for basic communication.
First of all it was July 2024 and kamloops is a dessert. Air conditioning was not on in our room upon arrival and our room was unbearably hot as it was 44° outside. Air conditioner started and was not blowing very hard, we went and bought a fan which helped slightly. Had a horrible night trying to sleep in the heat of the room. Toilet stopped flushing.
We booked 3 nights and left after the first night because it was so unbearably hot we felt sick and had to leave.
The room was okay for cleaning and the water pressure for the 50 cold showers we took was excellent. You can tell the owners are trying there best but honestly we put air conditioning as one of search criteria and this hotel came up and that's a lie, that Itty bitty air conditioner could not even cool a small double queen room.
If I can save one person the annoyance of a unbearably hot hotel room in a dessert town i hope this post does that!
What a waste of a perfectly good weekend and my money as we didn't get a refund, as we paid upfront when we arrived (big mistake).
It's cheap but not worth it!!!
The staff was amazing and so kind, especially when we did a late check in. He was beyond helpful, made sure our room was all good to go when we got there and let us know what was open food wise in case we didnât eat dinner yet.