The front desk clerk came out to open the lobby door looking like he just woke up, wrinkled t-shirt, messy hair.
The hallways smelled like someone was vaping or smoking in the rooms.
We requested extra towels, never delivered.
It was noisy in the lobby area, people had parties in the dining room, they brought their own food, people screaming on the phone. The pool looked dirty.
There's room to improve, location was conveniently close to the highway.