Banff National Park Information Centre - 11 min walk - 1.0 km
Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
Tunnel Mountain - 5 min drive - 2.2 km
Upper Hot Springs - 7 min drive - 5.4 km
Getting around
Calgary International Airport (YYC) - 92 min drive
Banff Station - 17 min walk
Restaurants
A&W Restaurant - 6 min walk
Good Earth Coffeehouse - Banff - 14 min walk
Park Distillery - 14 min walk
Cedar House Investments Ltd - 13 min walk
Rose & Crown Restaurant & Pub - 15 min walk
About this property
Banff Caribou Lodge and Spa
When you stay at Banff Caribou Lodge and Spa, you'll be within a 10-minute drive of Upper Hot Springs. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a fitness center, and a spa tub. Fellow travelers say great things about the helpful staff and restaurant.
Languages
English, French, German, Japanese
At a glance
Hotel size
190 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
What to do
Ski passes
Yoga classes
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business center
2 meeting rooms
Computer station
Conference space (765 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
Built in 1993
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Vegetarian dining options
Locally-owned & organized tours & activities
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Special features
Spa
Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per night
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Frequently asked questions
Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Caribou Lodge and Spa?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Banff Caribou Lodge and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Banff Caribou Lodge and Spa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Caribou Lodge and Spa and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Banff Caribou Lodge and Spa also has a sauna and a fitness center.
Are there restaurants at or near Banff Caribou Lodge and Spa?
Yes, there's an onsite restaurant.
What's the area around Banff Caribou Lodge and Spa like?
Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 18 minutes' walk from Bow River. Travelers say the area is walkable and ideal for skiing.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 3, 2025
Great!
Verified traveler
9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
A cozy spot
The Banff Caribou Lodge is always a great stay - especially for Christmas! A 20 minute walk downtown, free parking and close to the roam bus - rooms are clean and cozy
Sabrina
Sabrina, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2025
ARASH
ARASH, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 1, 2025
Cheryl
Cheryl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Just alright
Expectations were high, especially seeing it was Christmas, so maybe I was hoping for more. Everything was just okay. Staff were mostly friendly, but only ones to make us feel welcomed were cleaning and maintenance staff. They went above and beyond, but front desk staff were just mediocre. Rooms were decent, but nothing special. Bathrooms are oddly configured, but everything was in working order. Beds were comfortable and clean. Room amenities and tv are below average. I would have no problem staying here again in the future, but I would definitely pay a little more and try a different hotel. Other Banff hotels I have stayed at previously far exceeded this experience.
Jason
Jason, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Hope
Hope, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Our stay was good. The only challenge is that the hotel room uses children’s toilet bowl. It’s low and small. I wonder why?
Anthony
Anthony, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 26, 2024
Sherry
Sherry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
debra
debra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2024
Best place in Banff
Everytime we go to Banff we stay at the Caribou. Best place for the best price and consistent experience.
debra
debra, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Savannah
Savannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
The best in Banff
Well situated
Robert
Robert, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Elaine
Elaine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Beth
Beth, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
A great base for winter hiking in and around Banff
Verified traveler
5-night trip
Verified Hotels.com guest review
6/10 Good
Dec 7, 2024
Average
Pretty average, place needs some upgrades.
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Great hotel!
Hotel was lovely! Very clean and comfortable. Indoor hot pool is really nice! Underground parking is helpful during the cold months. Not too far from downtown Banff. Front desk staff weren't very friendly but sufficient for check-in and out.
Laura
Laura, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Relax
Fantastic relaxing trip! Love the hot tub and sauna facilities at this hotel!