10/10 Kivételes
2022. december 5.
Poor start, great finish
This is my favorite hotel to stay at when I visit Los Angeles, annually. I had some issues to begin my trip as the hotel sold my first floor ADA accompdated room, before I was able to get there and check-in, and only left me with a second floor room, that I could not safely access due to my disability. I was forced to stay at a less than satisfactory hotel, for a few days, until another ADA accompdated room became available at the property. Furthermore, I was left without housing, at 11pm the evening I was to arrive. After I was able to come back and check in a few days later, everything went great. I'm a big fan of this property and want to continue to enjoy staying here in my visits to Los Angeles, just hopeful I'm treated better, in tuned with my disabilities next trip, especially considering I'm a loyal customer of this property.
Billy
Billy, 9 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés