Hampton Inn & Suites Boise/Spectrum

There is extensive construction. You have to go through a back door to a make shift check in desk. Due to construction parking is very limited if you get in late in the evening be prepared to walk quite aways to get in as several of the doors especially at the front and sides of building are totally closed off due to construction, the whole front of the building is torn apart and the hotel doesn’t even look open.

Hotel was under remodel and had to use a side entrance, parking was not great. Main floor was a mess and other floors had dust all over them. Using GPS to get to hotel was also incorrect, no entrance to the street where the address is listed. Had to approach from a different direction.

The hotel was just fine, with appropriate and sometimes even exceptional amenities. My primary reservation with giving a glowing review is that there was NOTHING on their description saying they were under construction, which made things a rather large pain in the rear.

Just to start, this hotel is under remodel. The parking lot was filled w construction equipment and supplies so parking was hard. The front desk was relocated to a folding table near the back w limited staff. At check-in there was a line w only 1 person working the desk. The thermostat did not work in our room. It was too hot and we had to sleep w the window cracked, listening to the freeway traffic all night (it worked properly for a few hours the next day). The handicap handheld shower nozzle was completely broken off, the water pressure was poor. The front desk admitted it, but blamed it on hard water; however, they have a water softening system. At breakfast the breaker through in the middle of cooking my waffle. The employee mentioned it happens all the time. Not all the work out equipment worked properly (recumbent bike). That evening we learned that the jets did not work on the hot tub...so it was basically a giant bathtub! At breakfast the next morning the honeydew literally burned my tongue because it was rancid (I'm not allergic). It was clean (outside the construction dust) and spacious...just too many little things went wrong!!! When you pay a certain price, you expect a certain level and they did not provide it!

The rooms were very nice,and the breakfast was very well done. Except for the ongoing construction the experience was very nice