Doubletree by Hilton Salem

The furniting could be upgraded in the rooms

1 éjszakás romantikus utazás, 2021. aug. 14.

Hiteles Expedia vendégértékelések

I have an electric car, and the fact that they have EV chargers on site was the main reason I booked this hotel. That feature was one of the few good things about this place. I'm not sure if their staffing levels are low, but when we arrived there was no one at the front desk, and it took about 10 minutes for someone to finally arrive to check us in. After checking in, we left to get some food. After returning to the hotel a few hours later, the lobby and hallways reeked of marijuana. The smell was so bad and ubiquitous that it crept into our room and persisted through the night. The next morning we were awoken by the sounds of whirring laundry machines that happened to be in the room next door to ours. Maybe we just got unlucky in the room draw in that regard. The room was clean for the most part, but the overall quality of the place is lower than what I'd expect from a Doubletree. I had read in other reviews about security issues and the nearby homeless camp, but luckily I experienced no issues in that regard. In fact, I couldn't even see the homeless camp that people mentioned. (Maybe it's been cleaned up?) Despite that, I would say the place overall is in a bit of a seedy location, with a "cabaret" right next door. Overall this place fell short of expectations, and I would say was not worth the money I paid to stay here. But the EV charging was great!

1 éjszakás családi utazás, 2021. aug. 9.

Hiteles Expedia vendégértékelések

Good service-modest property

Nice people friendly service. Property below standard of Doubletree Inns previously ,experienced

Randall, 1 éjszakás utazás, 2021. aug. 7.

Hiteles Hotels.com vendégértékelések

I can't believe the bill would be over $300 for this room. It was horrible and filthy. They had renovation pics up in the lobby, but I didn't think that meant that they had to ignore the condition of the rooms now. Lumpy bed made my back hurt. The carpet was so dirty it was sticky. I spilled something on the floor by the sink, and when I wiped it up, the towel was black with dirt. We asked to have our room refreshed when we left at 1:00 PM. I watched the girl at the desk write it down. When we came back at 5:00, nothing was done. The manager at that time was apologetic, and she was able to get us fresh towels and also issued a partial credit. We were appreciative of that. But overall, won't ever be back to this hotel.

2 éjszakás családi utazás, 2021. aug. 6.

Hiteles Expedia vendégértékelések

Under staffed. Room was not ready until 5:13PM. $10 box breakfast was not worthy. Should say just no breakfast. Extra sofa bed is just spring and sheet. My son had hard time sleep in it. Freeway noise can be bad time to time at night.

1 éjszakás családi utazás, 2021. aug. 2.

Hiteles Expedia vendégértékelések

i thought the sink was in the bathroom, not in the hall. from the it was not evident that the sink was not in the bathroom. it's so unsanitary. there was black mold in the bathroom, a big bug in the paper cup & the bed cover had some red substance on it. we were out of the room by 10am the first day & our room was never serviced...no towels & no garbage taken away. there was an extra charge for parking - self parking in the lot. nothing special for having to pay. the day we checked in, the room was $82 less per night than what we paid. i asked about getting the cheaper rate & they took $50 off the total. absolutely not worth what we paid.

2 éjszakás családi utazás, 2021. aug. 2.

Hiteles Expedia vendégértékelések

Transients in parking lot, no breakfast as advertised, no room service, not even creamer for the coffee and I was way overcharged.

1 éjszakás romantikus utazás, 2021. júl. 30.

Hiteles Expedia vendégértékelések

When we arrived at this property, it was shocking to us. We ended up paying a very high price because we booked late. From the pictures on line it looked pretty nice. But to our surprise it was in a really seedy area - next to the "Star Cabaret" bar, the freeway, a dirty and sad McDonalds, and an area with a lot of abandoned houses and homeless folks. There were people in the parking lot just sitting there all the time looking at us as we went in and out. That was just to start. Inside the lobby was cramped, the elevator super small, and our room was dirty. There was dirt on the walls, the wall paper was peeling, the remote didn't work, and our sink was stopped up. They did allow us to change rooms because of the sink at least. I couldn't sleep all night because it felt so unsafe. Warning - don't book here. Maybe all of Salem is like this, we don't know. But, we won't be going back.

1 éjszakás családi utazás, 2021. júl. 30.

Hiteles Expedia vendégértékelések

Great family hotel

Great front desk lady, easy parking and clean specious room. The front desk lady gave my kids extra cookies! It was right across from a pizza parlour and arcade. We had a great stay.

Tara, 1 éjszakás családi utazás, 2021. júl. 29.

Hiteles Hotels.com vendégértékelések

The stay was ok for last minute decision. We had no free continental breakfast, the area was not the best. One good thing next to the freeway for a road trip!

Ernesto, 1 éjszakás családi utazás, 2021. júl. 24.

Hiteles Hotels.com vendégértékelések