DoubleTree by Hilton Hotel Bend

Excellent and quick check in. Clean, large room. Starbucks coffee machine in the bar open all hours. Parking in the middle of downtown for a nominal daily fee. Excellent!!

Everything was great except check in time: Called ahead at 1pm to ask about check in time. I was told 2:30. Showed up at 4pm and our room was not ready. We were given a couple of drinks while we waited (complimentary--nice touch!), but told our room was still not ready. They ended up giving us another room because we needed to get showered prior to a concert.

Overall, my experience was pretty good. The location of the hotel is great, especially for restaurants and bars. However, the staff was never around in the evenings. I went to happy hour one night and waited for 10 minutes before leaving because there was no bartender, despite it being open. The front desk staff was frequently not around as well. The room itself was pretty good. The only complaint is that the shower door wouldn’t stay closed, so I had to hold it close.

Overall pretty great and we would probably stay here again. The only annoying part was when we checked in the front desk person informed us that as of Dec 1 they no longer included parking in the stay. We told her that we booked long before that and it should be honored, which she did, but not without comment that we should not have booked with a 3rd party. Regardless of of who we booked through, we booked when parking was included, therefore it should be honored. Besides that the location is awesome, beds are super comfortable, and the cleaning staff is very friendly.

AMAIZING, CUSTOMER SERVICE WAS BEYOND GREAT, CLEAN, COMFY, GREAT LOCATION WALKING DISTANCE TO EVERYTHING, BUFFET WAS YUMMY, LOVED IT! IF IM EVEN IN BEND AGAIN IM DEFINITELY BOOKING HERE!!!

The front desk staff was very friendly and efficient. The room was spacious and very clean. It’s a good central location to walk to get coffee, food & drinks! I would highly recommend this hotel!

Great service, location and room!

Great location by the river and close to downtown. Staff mist helpful. Breakfast is included in the rate but ingredients not of the best quality

the hotel was great except that we had to wait an hour and half to get into are room

The hotel staff was super friendly and helpful, the location couldn’t be beat and rooms were nice and clean!!