Annabelle

Good location

Amorosa was an excellent restaurant. Our meal in Mediterrano not as enjoyable. Service good

Great hotel and staff, couldn’t have been more helpful. Lovely quiet location and standards at the hotel were excellent

Great location, sea views, gardens, close to the town. Excellent food. We liked the fact that there are sun beds spread out in different areas. The staff were friendly and efficient. We really enjoyed the cocktails, including frozen ones! We both had excellent massages in the new spa. The room size was excellent and we loved having the space for a sofa and table. The air conditioning was excellent- effective but quiet enough that it didn’t disturb our sleep. The room was booked as sea view but wasn’t as we imagined- you could see the sea, but only just. They seem to have some trouble with the walls in some corridors and in our en-suite bathroom - looked crusty in places, smelt a bit damp and not the finish we would expect of a 5* hotel. Having said that, the things we liked far outweighed what we didn’t like and we are planning on returning.

We had a great time staying here. Hotel staff are very helpful

The hotel is really nice, love the pools, cave, breakfast (amazing!). However my 1st room's AC went out on day 2 of my 7 night stay (6-7 days, can't remember). Maintenance was on it right away which was great, but couldn't fix it, so I moved rooms which was ok, but I think the units should be serviced more regularly if you intend your property to maintain a 5 star rating. The front desk gave me a ticket to the Opera and that was amazing, I didn't like the show, but that was really great customer service, thank you!!! I also noticed the showers don't have a long enough barrier to prevent water from spraying into the rest of the bathroom, this was the case in both rooms (314 and 317). The glass sheet should be at least 1.5-2ft longer to prevent this, while the floor became very wet and I'd use several towels to dry it, but then the house keeping wouldn't replace the towels, which I know is by policy because of the water shortage, so many fix the shower issue and I won't have to use the towels to wipe up the floor every time I shower.

Excellent stay

Service was good and can’t do enough for you food ok View from the room was good

Excellent hotel...