The Confidante Miami Beach - in the Unbound Collection by Hyatt

Place was noisy and small slow elevators.... 2 of 3 not working.

Location is great staff friendly and helpful and also the valet parking staff . The hospitality room to be used was very convenient at late flight departure.

Great location for a long weekend trip with my daughter! Everyone from the front desk, lobby, beach, pool,food service attendants were lovely... The complimentary prosecco in the lobby offered mid day on the weekend was very appreciated. I will definitely be back!

Our room was very small. Very little area to store two small suitcases. No place for toiletry kits to be stored in the bathroom. Only 2 small drawers in the small armoir. For the price point of this hotel it was very surprising.

Great service specially in front desks and the bellman Juan

amazing time absolutely beautiful rooms bathrooms and the balcony had an amazing view!!!! LOVED my stay at the Confidante. The staff were over the top thank you!!!

Service was wonderful. Rooms were stylish and compact, pool and beach were easily accessible and fairly well kept. Only complaint is that the restaurant was very mediocre, and the music gets pretty loud in the restaurant and pool areas.

Beautiful Art Deco hotel with amazing art work & interior design... I also enjoyed our door area with separate pools for children & adults...

The Confidante is a great hotel. The staff, room, pool, and beach were all amazing. I’ll definitely try to stay here the next time I visit Miami Beach.

My husband and I have now stayed at the Confidante twice, and it constantly exceeds our expectations. Each time I can’t wait to come back. The level of service here is unmatched. Being in the hospitality industry, we understand what creating a culture of great service takes and wow this hotel has done it. Everyone on their staff is exceptionally friendly and helpful. They joke with you, help you when you need it, and make sure you’re in need of nothing. This trip, we arrived late after sitting in traffic and dealing with a nightmare customer service experience with a rental car and Laurent greeted us at the front desk with a huge smile. After an extremely stressful evening, he made us both laugh and finally feel like we were on vacation. He didn’t have to, but he apologized for the car situation and also made sure we’d eaten and that we had everything we needed to relax. And you could tell that he wasn’t even trying to hard, that’s just how he is... along with everyone else we’ve encountered here. Is the Confidante the cheapest place in Miami? No. But it’s worth every single penny. We don’t get to vacation much and being here is more than we could hope. The hotel is beautiful, the people are kind and helpful, and the painkiller cocktail is just about the most delicious thing you’ll ever be served on the beach. Let’s just say, we can’t wait until next time we’re in Miami. The Confidante has won us over for life.