Mediterraneo Hotel Tulum

3.5 star property
Suburban hotel in Zama with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mediterraneo Hotel Tulum

Outdoor spa tub
Habitacion Estandar Doble | Front of property
Deluxe King Pool con Terraza | Minibar, in-room safe, desk, laptop workspace
Reception
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Parking available
  • Pool
  • Air conditioning
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Beach towels
  • Spa tub
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Hair salon
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe King Pool con Terraza

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Habitacion King con Balcon

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Habitacion Estandar Doble

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
C. ITZAMNA No 29 Int. 24, Aldea Zama, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 2.0 km
  • Las Palmas Public Beach - 9 min drive - 5.1 km
  • Tulum Mayan Ruins - 10 min drive - 5.4 km
  • Tulum Beach - 11 min drive - 5.2 km
  • Playa Paraiso - 14 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬8 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪The OG´s Tulum - ‬14 min walk
  • ‪Safari Comedor Zama - ‬4 min walk

About this property

Mediterraneo Hotel Tulum

At Mediterraneo Hotel Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other highlights include a spa tub, a terrace, and a garden.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 7:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle from 7:00 AM to 9:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Coffee shop

What to do

  • Ecotours

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Bicycle rentals
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa tub
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 9:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Frequently asked questions

Does Mediterraneo Hotel Tulum offer free cancellation for a full refund?
Yes, Mediterraneo Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mediterraneo Hotel Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 9:00 PM.
Are pets allowed at Mediterraneo Hotel Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mediterraneo Hotel Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Mediterraneo Hotel Tulum?
Yes, an airport shuttle is available from 7:00 AM to 9:00 PM on request. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Mediterraneo Hotel Tulum?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Mediterraneo Hotel Tulum and nearby?
Onsite recreation at Mediterraneo Hotel Tulum includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Mediterraneo Hotel Tulum also has a garden.
Are there restaurants at or near Mediterraneo Hotel Tulum?
Yes, there's an onsite restaurant.
What's the area around Mediterraneo Hotel Tulum like?
Mediterraneo Hotel Tulum is in Zama, a short 15-minute walk from Dos Aguas Park.

Reviews

7.2

Good

7.2/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

When I got there the property was closed down and I got a confirmation number starting when was my check in and my check out thanks god for the driver that tools us that helped me and took me to another hotel very disappointed with what happened
Cynthia C, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Hugo, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great rooms, very spacious and modern. Property and area look to still be under development. Pool/jacuzzi was filthy green and uninviting.
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hugo, 4-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful structure
Staff was very nice and helpful. Very nice setting. Only thing disappointed was no electricity because of the construction around this hotel. And water run out on my last day of check out. Location was walkable to downtown (15-20min). The convenience store was across from it.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

No hot water towels were old with holes in them and very dingy like black floor was very dirty. Stayed one nite then left was supposed to be there 6 nites.
James Franklan Fox, 6-night romance trip
Verified Expedia guest review

6/10 Good

Cambiar su toallas por unas nuevas
Joseluis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A great new hotel. Rent Motos and bikes too!
Place is beautiful and offers crisp white linens walls and beautiful tiles floors. Simple elegant and inexpensive. They also offer moto rentals and bike rentals too for super reasonable price. One stop shop a ~10 minute walk from centro or 2 minutes by moto or car.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was nice overall so quite happy. Small things water pressure in the shower is not that strong, water smells a bit and location wise it's not that close to city centre. Water issues tho, alongside with electricty and connection are general issues with the area so you won't have much luck with other accomodations.
rodrigo, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good improvement
We have been in this hotel. The personal have heart our complaining and at the end of our accommodation it has been a clear improvement. We had good luck to avoid noisy from close on going construction work during weekend.
Personal made a nice  dog with a towel .
Ali Reza, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Poor service
Happy personal in the kitchen but poor service for cleaning make it not quite pleasurable, unfortunately. Enough spacious room with nice bathroom and balcony and beautiful small pool with a deep (~1 m) might do the stay pleasurable, if a good service can be in place. Do not be sure for availability of warm shower at any time. At the moment on going construction work very close to the facility.
Ali Reza, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Other than the safe not having batteries everything was great.
Christopher, 1-night trip with friends
Verified Orbitz guest review

2/10 Poor

Carlos Alberto, 2-night trip
Verified Expedia guest review

2/10 Poor

No puede ser posible que esten vendiendo reservaciones y el hotel no esta funcionado.
RAUL, 2-night trip
Verified Expedia guest review

6/10 Good

La alberca está súper sucia mucha Lama y el agua verde toallas muy viejillas y la limpieza no era buena en la avitacion ni el baño
Sandra, 1-night romance trip
Verified Expedia guest review

6/10 Good

Rianne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Edgard, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

No me gustó que en los alrededores no hay alumbrado público y la zona es insegura
Jose Antonio, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Ingrid, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Mediterráneo
Todo excelente. Le falta arreglar algunos detalles al inmueble. Pero en general bien
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Isabel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio, la gente muy amable, las habitaciones miy comodas y limpias, sin duda regresaremos :)
Monica Patricia, 1-night romance trip
Verified Expedia guest review

6/10 Good

FERNANDO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

BUENO SOLO LE FALTA MEJORAR LOS DESAYUNOS
Omar, 3-night trip with friends
Verified Hotels.com guest review