NH Brugge Hotel

Nice hotel in best area but some of the staff didn’t give correct directions

The location is good. The rest is bad or worse. The rooms were very worn and dated. The baths are striped with mold and rust. Furniture upholstery is stained and/or worn through. The darkly painted walls thankfully hides much yet makes everything dreary and more sad. Reminded us of a haunted house or the torture museum in town. The lobby is bright and deceives the sadness awaiting guests upstairs. I tried to cancel within minutes but was told that I’d forfeit the entire amount just paid. We were trapped by this dumpster of a hotel. Hotels.com was no help either - refusing to do anything about it. Look elsewhere and be wary of its punitive cancellation policy.

Only complaint was sub standard pillows

Good comfortable hotel. Spacious, clean and quiet. The hotel is only a 10 minute walk from the main square. Only gripe I’d have is that on the Saturday evening my group (14 of us) went into the bar and there was no staff to serve us and we waited 15 minutes for the barman to arrive. Once he did, the service was good. I Would use this hotel again.

Always stay here when visiting Brugge. The beds are so comfortable