NH Brugge Hotel

This is a lovely hotel within the old town - about a 5 minute walk from the train station and also a short walk to the square. The staff and the rooms were well maintained, good beds and a nice selection of pillows. The staff was very helpful with directions and suggestions on sites to see in the hotel. We would definitely plan to stay there on our next visit.

Nice hotel that was warm, quiet and comfortable. My room was spacious and well equipped. The restaurant has a very limited and slightly uninspired evening menu, but there are loads of places nearby to eat so it's not really a problem, although I was tight for time so did eat in the bar of the hotel and it was fine.

Nice hotel in best area but some of the staff didn’t give correct directions

The location is good. The rest is bad or worse. The rooms were very worn and dated. The baths are striped with mold and rust. Furniture upholstery is stained and/or worn through. The darkly painted walls thankfully hides much yet makes everything dreary and more sad. Reminded us of a haunted house or the torture museum in town. The lobby is bright and deceives the sadness awaiting guests upstairs. I tried to cancel within minutes but was told that I’d forfeit the entire amount just paid. We were trapped by this dumpster of a hotel. Hotels.com was no help either - refusing to do anything about it. Look elsewhere and be wary of its punitive cancellation policy.