Best Western Plus Condado Palm Inn & Suites

Please be advised this hotel is not a beach front hotel. The view is nice however being beach front is a different ball park. This hotel has the potential to be more comfy. The bed was hard, the kitchen area did not have dishwashkng soap, papertowels, no trash can, and could use a plain old upgrade. The bath tub had rust stains. This hotel is just not what i am comfortable in. For one night it was ok glad we went to another hotel which was cleaner and more comfortable.

The place is NOTHING like they describe it! It is outdated, carpets are stained and bathroom not so clean. Even tho the room we stayed was non smoking, I swear it had a fun my smell. People wandering around without masks and nobody says anything! To conclude, the breakfast is a JOKE! A frozen sandwich that not even in fast food place you’ll find. Terrible experience! I wouldn’t recommend to anyone!

We enjoyed our visit during this period of Covid 19. We missed the usual breakfast buffet, which cannot be available during this period of Coronavirus.

This hotel is Gorgeous, modern and clean. Fantastic location and parking.

Loved the stay. The service was great. I enjoyed being so close to everything yet not breaking the bank at a beautiful place.

Is good value for San Juan and good location. Rooms are comfortable. Facilities and breakfast are average but fair for the value. Room was newly renovated and very nice! Very comfortable bed!! Staff was helpful and lovely.

The breakfast buffet is a plain out lie. Coffee, instant scrambled eggs, stale french fries and white bread do not even constitute a continental breakfast. Wi-Fi worked on my floor for the first four hours of my stay, then it stoped working for the next four days. When I brought it to the staffs attention they gave me a dismissive, we’ll work on it. The lobby had Wi-Fi most of the time so this was not an issue with the island’s internet. This was clearly a hotel equipment issue and the staff clearly did not care. The hotel was clean, the room was pleasant in other respects.

Great location, near shop and restaurants. The beach is just down the street. The bilingual staff is very friendly and helpful. Whe we checked in, Yamilex (?sp) was very thorough while giving us driving directions and other helpful hints. The Ropa Vieja restaurant is right next door. We enjoyed a fantastic dinner.

great location, clean, safe, and nice property. A piece of bacon or sausage with breakfast would be nice. Lol. I would definitely stay there again.

It was great was very please with the service the room and the breakfast