Iâve stayed at several of these and the rates are always great, However the quality of rooms vary, ALOT from area to area, but this one was very nice. Our room was very clean, the staff was friendly and made check in/out a breeze.
Check in the afternoon was amazing the lady was friendly happy and delightful she was amesome check out not great guy was rude you could tell he doesn't like his job
Overall may not be that bad, but main disappointment is that the description is somewhat misleading. Basically you will see the ad with "kitchen and kitchenware". But when you come you will be informed that it only for guests that stay for more than a week. And you have nothing, not even simple paper cup to heat a water in microwave and cheapest plastic utensils. Simply nothing. Nothing from what you'd get even in cheapest motel which does advertise itself like one that have a kitchen. So, if you'd be not that smart to buy food first and and expect that you can cook it, you probably will feel scammed... On other hand hotels.com support apologized and even made some compensation. But as for the hotel, be aware of it, and if you expect to have kitchen, lower your expectation.
This morning I had a very unpleasant experience. At 9 AM, someone from the hotel staff came into my room without proper notice and started asking whether I was going to extend my stay or check out.
Why is your staff doing this? This is completely unacceptable.
My checkout time was at 11 AM, and I was planning to sleep until around 10:30. Instead, I was woken up and disturbed way earlier than necessary.
Iâm very disappointed with this level of service. Guests deserve privacy and peace until checkout time.
Would not recommend.
The room supposed to be available since on friday at 3pm, but we get there Saturday arround 2 am and we were told to wait about 15 to 45 minutes to get in the room. Unbelievable