Hilton Boston Downtown/Faneuil Hall

We had a great stay at the Hilton. Initially, there was a mistake with our reservation and we got one bed instead of 2, so they upgraded us to a deluxe room which was very nice. Great location in Boston. Hope to come back soon!

Location was convenient to public transportation and within walking distance of sights we wanted to visit. David, the concierge, was very helpful. He provided a map and clear directions to places we wanted to see on that particular day. It is a lovely hotel! The king-size bed was very comfortable, the bathroom was roomy and had a great shower. The price of our room was more than we usually pay but we saved money because the hotel is located in a central location and we used public transportation in lieu of renting a car and the hassle of parking and traffic.

The hotel is in a very convient location to many of the attractions in Boston. Walkable to everything. It was clean and the room size was nice. The bed and pillows were very comfortable. The people at the desk were nice and helpful. The complimentary bottle water was a nice touch. Thank you for that! We would stay here again if we were to come back to Boston.

I have to commend the customer service. After discussing with the hotel staff that I would be arriving from my transcontinental flight after midnight and no food establishments would be open anywhere nearby, they made arrangements with a local restaurant across the street to have a hot meal ready for me at 12:30 am!