Scandic Copenhagen

Good friendly staff, spacious room and basic gym (but had the essentials). Great location for city centre

Dirty hotel with poor service. The location of the hotel is good. However the cleaning is terrible and the service is quite frankly well below that of a 2-3 star hotel.

It was ok, thought Scandic would be more extraodinary than other Hotel

Bigger bath towels and bigger pillows

The hotel is in a great location to trains, busses and metro. We would definitely stay there again, however, our room was very tiny. This may have been the reservation we made. We would definitely request a larger room (probably more expensive), but everything in Copenhagen is expensive. The breakfast was wonderful and the items offered were too many to mention. We would definitely stay there again, but as previously mentioned would get a larger room.

We arrived and was told the double room we had booked was a d

Our experience was satisfying. Nice breakfast , the room was exactly the same as in picture. We notice some weaknesses, not so important. Hotel is placed to very good area of the city .

We stayed here for 4 nights: 2 adults, 1 child and 1 baby. The room was filthy. We asked for it to be made everyday. The beds were made but the floors were nrver cleaned. The sink was plugged as if it had been cleaned but it was still filthy as there was a bit of paper stuck on it from the first day, that was still there on our last day. It was the same with rubbish on the floor which stayed there throughout our stay. There was a stain on the desk from before we came to stay so the room was obviously not cleaned prior to us coming. The remote controls were covered in dust. The double bed was two beds joined together with a gap in, therefore uncomfortable for me and 2 children. The breakfast selection was good but food was lukewarm most of the time.

Our deluxe room was fair. The 11th floor we stayed on looked outdated and worn. The professional photos showing the hotel on the web site do not accurately depict the actual condition or appearance of the hotel which could use some attention. I would rate this hotel as being no higher than average and I felt that the prices were rather high for the condition of the overall hotel and the room we had. Breakfast was included but it too was only average. The toasters did not work at all.

Room offered was not as expected .Ronn was sll different then what it seems on web search?