Overall it was very very good. They were very helpful and supportive. I would say that the view from the balconies is not as open to the harbour as the photos suggest, especially in the Junior suites. This needs to be made clearer in the online site adverts. Also the noise from the restaurant downstairs can be heard quite a lot in the room. This does go off at exactly 11pm however, and the morning is very peaceful. Overall however, it is a lovely hotel, with very spacious and clean rooms, with a great location and great people running it.