Banff National Park Information Centre - 6 min drive
Banff Lake Louise Tourism Bureau - 7 min drive
Banff Centre for Arts and Creativity - 9 min drive
Getting around
Calgary International Airport (YYC) - 101 min drive
Banff Station - 15 min drive
Free area shuttle
Restaurants
Banff Upper Hot Springs - 4 min walk
McDonald's - 5 min drive
Evelyn's Coffee Bar - 7 min drive
Banff Ave Brewing Co - 5 min drive
Sky Bistro - 1 min drive
About this property
Rimrock Resort Hotel Banff
Rimrock Resort Hotel Banff offers a fantastic location, putting you just steps from Upper Hot Springs. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights at this eco-certified resort include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the pool and helpful staff.
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Secured covered onsite self parking (CAD 32.00 per night; includes in/out privileges)
Secured covered onsite valet parking (CAD 45 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
2 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Racquetball/squash
Hiking/biking trails
Ice skating
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Hot springs nearby
Working away
13 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Ski storage
Facilities
1 building/tower
Built in 1993
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Health club
An indoor pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: CAD 27.80 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
Fitness/yoga classes
Health club access
Pool access
Ski shuttle
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 8 to 35 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
One of the dining venues
Children & extra beds
Rollaway beds are available for CAD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 60 per accommodation, per day
Parking
Covered self parking costs CAD 32.00 per night with in/out privileges
Covered valet parking costs CAD 45 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff
Frequently asked questions
Does Rimrock Resort Hotel Banff offer free cancellation for a full refund?
Yes, Rimrock Resort Hotel Banff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rimrock Resort Hotel Banff?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Rimrock Resort Hotel Banff?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 60 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Rimrock Resort Hotel Banff?
Yes. Self parking costs CAD 32.00 per night. Valet parking costs CAD 45 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Rimrock Resort Hotel Banff?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Rimrock Resort Hotel Banff and nearby?
Have fun with onsite winter activities like ice skating. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Rimrock Resort Hotel Banff also has 2 bars, an indoor pool, and a sauna, as well as a health club, a picnic area, and a garden.
Are there restaurants at or near Rimrock Resort Hotel Banff?
Yes, there are 2 onsite restaurants.
What's the area around Rimrock Resort Hotel Banff like?
Rimrock Resort Hotel Banff is a short 3-minute walk from Upper Hot Springs and 4 minutes' walk from Sulphur Mountain. Travelers say the area is walkable and ideal for skiing.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 3, 2025
Verified traveler
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Mike
Mike, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 2, 2025
Rimrock did not meet our expectations!
This hotel stay was disappointing! It’s way over priced for the condition of this hotel. Our room overlooked a generator room n floor 9. The room is extremely dated with brown carpet, poor decorating and lighting.
The main areas were nice but I wouldn’t call this luxury hotel! The only positive is the location and view from the main areas.
There was poor communication in regards to shuttles to downtown. They cancelled the shuttles because n the afternoon leaving our family running to catch public transit up the street or we would have missed our dinner reservations in town. The ownership needs to invest money into this hotel as it needs help everywhere! There are better hotels in Banff that are much less money! I would not recommend this hotel and we travel allot and stay in many luxury hotels. Sorry Rimrock we won’t be back!
Chris
Chris, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Verified traveler
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Loved the xmas feeling. We will be back
We loved tg Rimrock. We stayed there as it was xmas week and we wanted all the xmas decorations and the xmas feelings.
The staff were polite not at all pushy.
The room was a decent size and we were a family of 3 and it never felt crowded.
The views were stunning.
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Amazing stay
Amazing, cozy, high end.
Runny toilet. Pillows not to personal liking (not good for back sleepers)
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Dev
Dev, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 22, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
mark
mark, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
Brent
Brent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Bishop
Bishop, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Lisa
Lisa, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 4, 2024
We thoroughly enjoyed our stay at the Rimrock. The staff were lovely and extremely helpful, and the breakfast at the Primose was delicious. The view was to die for, and the atmosphere of the hotel was perfect. We went on a day trip to lake louise/moraine lake booked through the concierge which was a wonderful experience. Our only qualm was that the room we stayed in, albeit beautiful views, was a bit lacklustre and conparable to a much cheaper hotel room which was a little disappointing. Other than that, it was a 5 star experience.
Remington
Remington, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 3, 2024
Loved the view and property
Susan
Susan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 2, 2024
For years this has been our favorite place to stay in Banff. It’s a beautiful property with great views and love the lobby bar entertainment.
Kimberly
Kimberly, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Harpreet
Harpreet, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 30, 2024
very bad experience
Utkarsh
Utkarsh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
Stacey
Stacey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Stayed at Rimrock for 3 days. Amazing property. We had a room facing the mountains which was fabulous. Resort is very clean and the staff is wonderful. Easy shuttle service to Banff
Todd
Todd, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
Great location, but not in the hustle and bustle of town. Close to some of the attractions. Our room was a bit noisy due to the proximity of the lounge and bar.
Joseph
Joseph, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2024
Beautiful setting. Fabulous staff. Room and hallways are worn. Need updating.
Alan
Alan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Fisnik
Fisnik, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
We only stayed one night and didn’t get to enjoy all the offerings of the hotel, but the property is nicely appointed and the staff we encountered were extremely knowledgeable and professional. Our king/mountain-view room was clean and spacious and we enjoyed the free shuttle to downtown Banff.
Amy
Amy, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Had a great trip, views were awesome. Rooms need some updates but most reviews mentioned that. The food wasn't the best. Staff and Service around the resort was great and shuttle to and from Rimrock makes the stay.
Chad
Chad, 5-night romance trip
Verified Expedia guest review
6/10 Good
Sep 21, 2024
Not worth the $$
Hotel needs complete renovation, especially threadbare corridors carpet. Overpriced based on location exclusively.