10/4 Megfelelő
2024. december 17.
Disappointing
This hotel was very disappointing. The room contained no hair dryer or hangers; only one bath towel was provided, and only 2 tissues in the box. The throw pillows were on the floor. The desk chair was broken and unsafe to sit in, and a drawer pull was hanging loose. In the breakfast room, every table and serving counter was dirty, even though there was a breakfast attendant in the back room looking at her mobile phone.
When I notified the parent company, no action was taken; I received a canned "your input helps us improve" response. The hotel itself has been unresponsive.
This hotel charges a $60 "deposit" upon checking in. A week after my stay, it has not been refunded as promised upon check-out.
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