Ameritania at Times Square

The hotel / staff member was deceiving. A disappointing moment during an otherwise great trip to NYC. I purchased a queen bed room online but was given a room with 2 double beds. At check-in I was told I had been upgraded from my queen bed room to a larger room but the room did not have a queen bed and had 2 double beds. When I called the front desk the clerk said that it is considered an upgrade because it is in fact a larger room and they sold out of queen bed rooms. Obviously I had no use for 2 beds and this was a downgrade. The hotel / staff member was deceiving and did not apologize.

Location very convenient for Times Square area and Central Park. Room comfortable and clean , quite a lot of street noise overnight. Not all windows double glazed.

From the moment you reach the door of the Ameritania everyone is friendly and helpful. location is perfect for the Theater District. Our stay was lovely. We hope to return and stay a bit longer next time. .

I was in another part of NYC and was coming to Manhattan for 2 nights here at the Ameritania. I arrived late morning to see if I could store my bag until check-in later. I was told they had a room available and I could check-in early, which was greatly appreciated. This saved having to return mid-afternoon, and I was happy to store my things in my room. Check-in was smooth and friendly. Room was very small, but normal for NYC. No real closet but didn't really need. 2 adults with suitcases it was hard to find floor space for the bags, but we managed. Clean room and bathroom. Great shower. It was a back/inner facing room on the 2nd floor. I didn't mind the location, as it was quiet, away from street noise, and near the elevator. Only mild annoyance was in the morning it was near the service elevator and there was a good amount of service noise from the staff in the hallway. I loved the location. Starbucks a block away. Subway station close. Times Square and Columbus Circle close. Will definitely look to return when we're back in Manhattan.

One night stay only but during that time, staff were courteous and friendly.