I chose this property because of excellent price and outstanding reviews somewhere between 8.5 and 10.This was not my experience.
The inside of the hotel itself was clean but not as excellent as suggested. The room was not as spacious as images we suggest and the small desk unit with dresser drawers which the TV sat upon had very deep scrapes through the veneer. The shower unit was a kind of pod that I have seen in RVs. The fit of the room door was not great. I inspected it and I felt that it was safe but you could see light around all the seams of the door.
The heating and cooling is an individual unit that sits underneath the window you would see in a 2 star motel. I didn't see the controls for the heating immediately. I called the front desk, and the phone rang 20 times without a pickup. Even though I was exhausted from my drive I was about to walk down to when I noticed the thermostatic controller unit on the wall. I adjusted it, it did the job but it was also loud and there was no way to adjust where it blew.
The next morning, I needed a little bit, the phone front desk again rang three dozen times before pickup.Breakfast was the economy high-processed microwaved food and DIY waffles.
Would I stay there again? Yes, the place met the need. It was tidy enough, safe enough, and convenient to where I needed to go. The ratings from verified guests are highly inflated. I don't know how that would be manipulated but that is an issue with hotels.com.