10/6
When we checked in desk clerk said they were sold out for the evening so they upgradedus from the king I prepaid for to a queen one br suite, which I didn't want because I had to share the bed with children. They made us take the suite and when we went in there were food crumbs all over the kitchen floor, someones open toothpast packets in the bathroom and towels everywhere, the rug clearly not vaccumed I didn't even make it into the separate bedroom before turning around and leaving and demanding the king room I prepaid for and that if they considered what they just put us in an upgrade they should refund me immediately. King room was a little better. Bathroom was fully cleaned but shower basin was cracked and starting to rust. Room was sprayed to smell fresh but I still question if it had been vaccumed. Beedding was very wrinkled but appeared to smell clean and unused. Breakfast was cold every morning including the "warm" buffet items. I had just spent 4 days at TownPlace in Lansing, MI and it was beautiful and staff was much more pleasant This location needs some updates physically and in staff.
Hitelesített utazó
1 éjszakás családi utazás