The staff were lovely and very outgoing. They really helped at check in and with luggage taken to our room. The room, however, was small (which for a historic hotel is not strange) and had big, bulky furniture. The bathroom was also small and poorly ventilated, with the water draining very slowly from the tub. The bed was comfortable but we felt a bit claustrophobic in the space, and it had a bad smell like damp basement (again, poor ventilation?) We also found someone's clothes in one of the drawers, which made us wonder how well the room was cleaned.