Bass Pro Shops at the Pyramid - 3 min drive - 2.3 km
Getting around
Memphis International Airport (MEM) - 20 min drive
Memphis Central Station - 20 min walk
Restaurants
Flying Saucer - 5 min walk
Charlie Vergos' Rendezvous - 1 min walk
Hooters - 4 min walk
Huey's Restaurant - 1 min walk
Tamp & Tap - 3 min walk
About this property
Canopy by Hilton Memphis Downtown
Canopy by Hilton Memphis Downtown puts you in a great location, within just a 10-minute walk of Beale Street and FedEx Forum. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, National Civil Rights Museum and Bass Pro Shops at the Pyramid are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
174 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 45.88 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Full breakfast is offered for an extra charge of approximately USD 9 to 15 per person
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Covered valet parking costs USD 45.88 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS
Frequently asked questions
Does Canopy by Hilton Memphis Downtown offer free cancellation for a full refund?
Yes, Canopy by Hilton Memphis Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Canopy by Hilton Memphis Downtown?
Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Canopy by Hilton Memphis Downtown?
Yes. Valet parking costs USD 45.88 per night.
What are the check-in and check-out times at Canopy by Hilton Memphis Downtown?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Canopy by Hilton Memphis Downtown?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Canopy by Hilton Memphis Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Canopy by Hilton Memphis Downtown?
Yes, there's an onsite restaurant.
What's the area around Canopy by Hilton Memphis Downtown like?
Canopy by Hilton Memphis Downtown is in Downtown Memphis, a short 7-minute walk from Beale Street and 9 minutes' walk from FedEx Forum. Travelers give top marks for the hotel's prime location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 23, 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 19, 2024
Carrie
Carrie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Perfect location
Nice hotel in excellent location. The bar was nice and the valet was excellent with no wait at all when we left.,
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Will stay again
Loved this hotel. Friendly staff at check in and check out. Room was comfortable and clean. Valet parking was backed up so we used public parking (understandable since it was a big concert night). Not a big deal since we know the downtown area well. This will be our go-to downtown Memphis hotel going forward. Definitely prefer over the adjacent, well-known historical hotel for both price and comfort.
Meredith
Meredith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Got in late when driving through on my way to Alabama, was able to eat dinner at the bar (full service later into the night). This is very downtown/central, as a woman traveling solo I used the Valet so I wouldn’t have to worry about parking. Getting breakfast in the AM was easy, small coffee shop downstairs with bits and bobs.
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
It was amazing , thank you.
Amelia
Amelia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Caroline
Caroline, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Weekend in Memphis
Front desk and valet were great. Bartender was SLOW and not very busy. All employees were very friendly.
Melinda
Melinda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Close to Beale Street
Great location to go to Beale Street! Not far from Sun Records too and across the street from The Peabody Hotel to see the ducks on display.
Christine
Christine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Great stay in downtown
This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.
Lindsay
Lindsay, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Great great location walkable spots for meals and close to Beale.
Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind
Kelly
Kelly, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
For the most part the stay was fine. Rooms were not cleaned enough, dirt, hair and extra trash on floor where you don’t look or pay attention to. Dusting certain piece of furniture in room needed to be done. Most hotel employees were not too helpful with giving info to guest. Info you need to know too. A incident happened in restaurant/bar while I was eating and it was very disturbing and not handle properly. But definitely thought Valer was on top of it the whole time that I needed them.
Keri
Keri, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 15, 2024
Disappointing Stay
We were about 3 hours early for check in. Our room was ready and we were charged $40 for early check-in
In 60 years of traveling I have never been charged for early check in. The hotel was practically empty.
There had been a flood from the 3rd floor down. Restaurant was closed, Very inconvenient. Only one elevator was working \. Luckily there were very few guests. We were told by other guests that they had been notified of the issue and given an opportunity to change their reservation. we were not extended that courtesy. We would have chosen the Hilton across the street. For the entire stay there were loud fans all over the lobby. Base boards were removed and laying on the floor. It was a construction zone.
On the last day the one remaining elevator was out of order. My 70 year old husband had to carry our luggage down 4 flights of stairs.
There was never a manager available.
Very disappointing stay.
Dana
Dana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Trendy and Convenient to Beale Street
Excellent check-in experience. Eboni and her Staff were very accommodating, offered helpful local fare recommendations and were responsive when assistance was required. I really love the decor throughout. The lobby is a vibe and im sure can be a fun, trendy atmosphere for cocktails with friends or soon-to-be friends when their an event in town or at the adjacent baseball venue. Excellent proximity to Beale Street. No concerns with personal safety while walking the couple short blocks during the day and at night.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Sherry
Sherry, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2024
The room had a weird cologne smell. Housekeeping turned the room and there was no body wash, no tissues, and little conditioner. There was also a dirty rug with a sticky spot.
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Harry
Harry, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Nice hotel, convenient to the downtown area and what it has to offer.
Dondre
Dondre, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Great view
Danton
Danton, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Mohita Malay
Mohita Malay, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 18, 2024
The hotel is very nice and most of the staff were great. They received a lower rating because the cleaning staff left our door open. We called the front desk to tell them and to notify them that we didn't get any new towels. Eventually 2 large towels were delivered, but nothing else was replaced.