10/2 Rossz
2026. május 4.
Awful beyond words with rude unprofessional staff
Stayed one night on the coniston suite. Room wasn’t even ready or cleaned. Told reception only to get a unmeaningful apology. Woke up to banging from the cleaner telling me it’s a 10am Checkout on a bank holiday rude with a stinking attitude.
No tea bags in the suite only to be told they are kept in reception !!’n you pay for hospitality and expect a warm welcome in a 4 star hotel !! No wonder Britannia hotels is constantly reviewed badly and this hotel typifies how poorly staff are trained. I would rather have a nights stay at bates motel !
Harish
Harish, 1 éjszakás utazás barátokkal
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