We had a very enjoyable stay in this hotel. The rooms are smallish but you get everything you need, although maybe an in room kettle would be useful. The shower was always warm and a good pressure on the water. The bed was very comfortable. Our room (239) was on the second floor towards the rear of the hotel so was a very quiet room. The food at breakfast was really nice and plenty of it, so felt good value. The staff were helpful and polite. The hotel is a great location for exploring Ghent being a 5 minute or so walk from the Cathedral, Belfry etc. I would definitely stay in this hotel again, it was a very enjoyable stay.