Once we arrived at the hotel, we immediately regretted choosing it as our stay for that night. The front desk clerk was awesome however! We had to utilize the stairs our entire stay due to the elevator was so slow, the hotel had a very poor air quality and you could tell it was not properly cleaned.
Itâs not a bad hotel but for the price they shouldâve had more. I wouldâve been ok paying around $70-80 per night for what we got. The breakfast is average at best but at least free. Looks like theyâre still renovating so maybe itâll get better but that shouldâve been reflected in the price. They are understaffed so check in took a long time and itâs hard to get help if you need it.
Overall clean but a good stay but again expected more for the price they were asking per night.
Average stay. The room had what we needed for a quick trip. You can tell its an older hotel that has been remodeled. Very basic pool. Water was cloudy so we didnt get in. Very strong smell of marijuana in the hallway and outside, at times. Great size room. Mattress is great if you prefer it to be firm. Mediocre breakfast with just muffins, bagels, etc.
This hotel was said to be renovated 5 months ago. The lobby was renovated and beds look to be replaced. The rest of the hotel leaves alot to be desired. The bathroom door in the room would not shut. Musty smell in room. Normal for maintanience to leave door to the room open so when the guest gets a key to go to the room the door is already open for anyone. Definatly not the Hilton quality you would expect even for a lower budget line.
Elevator was broken my entire stay and I was not informed of this until I arrived . pool was out of service for half of my stay. Remotes do not come with each room you have to request it. Breakfast is included bagels and juice oh and yogurt! The beds are comfortable
This is not a Hilton. There's another review that said this and I only half believed.
There was bad planning to create a horrible floor plan. The bathroom sink isn't in the bathroom. There's no gym. There's not enough parking. There appeared to be cheaply done construction or renovation. Things don't line up and seems overall shoddy. There's poor management with empty spots for vending machines, no microwave in room, no coffee machine in room, no cups in room. However, most of the staff seem friendly. The pool is open and looks clean. I didn't notice a posted hours for the pool and there were people out there into the early morning. That with thinner walls means it's not super quiet and peaceful. Rooms are clean, but there's lingering smells mostly of smoking and not just tobacco.
Don't expect a lot and this is okay.
Elevator out of service - must climb steps to room
The Spark is a nice hotel, however the elevator has been down more than a week and the hotel fails to inform guests until after checkin. Because we booked through a third party (Hotels.com), being informed after checkin did not allow for a refund, so we had to carry large heavy luggage up the steps. While the elevator is out, the hotel should not have listed rooms available if it required climbing multiple floors.
We also called the front desk and asked for extra towels and were told they'd be right up. More than an hour later, I had to call again to request the towels we never received. The hotel is nice, but I would call and inquire about the elevator before booking.
When we checked in we told the elevator was broke for a week and the only room left was on the 4th floor. My wife has knee issues. I booked a king bed with a shower. They gave me a room with two full size beds with a tub/shower combo. The ice machine was out on our floor and pool was closed in the morning. The lady at the front counter was nice but said she couldnât change my room accommodations.
We stayed for 2 nights and enjoyed the entire stay. The hotel was clean, spacious, close to great restaurants and a great price. The staff was welcoming and the breakfast was great too, enjoyed having various options to start the day off.
The towels and sheets need to be replaced. Looked very used and worn through. Room could've been cleaned better - I walked around in my socks and was glad I did when I saw the bottom of them - bed was comfortable except for the sheets and the attendant on duty was very nice/helpful. Was okay for one night during a road trip but would not stay again. I'm a Hilton member and this location was not up to the usual Hilton standard. The lobby looked like it was recently renovated but nothing else did.