Extended Stay America - Oklahoma City - NW Expressway

I left my luggage incmy room unfortunately it was never reported other than that I enjoyed my stay

The room was clean and the staff was very friendly. The laundry room was in excellent condition and extremely clean.

My only complaint was no one at check in or cleaning staff wore face covering , which is mandated by law and common sense

I booked this hotel and when i arrived to check in they were already booked full of rooms even though I had already made reservations. Didn’t end up staying at that hotel and still haven’t received my refund.

Show up to check in and i was told i was suppose to be called to tell me they can't accomendate my room. Never called me.

I reserved a two queen size bed rooms but only thing was available when I got there was a 1 bed room.. I drove from Dallas TX with the level of confront that everything was in place. I was very disappointed when I got there.

Stay was disappointed because I had people walking up above me for 3 to 4 hours in the middle of the night

The hotel would not let us check in at all. Wallet was stolen only had a photocopy of my ID and they did not accept it. Can't get a replacement on such short notice , especially when DMVs are closed due to coronnavirus

Couldn’t check in, no rooms were clean, no employees, dark lobby, one FD employee running around every were, pathetic

First the whole place, including lobby, hallway, and room reeked of cigarette smoke. There was no cup or ice bucket or anything in the room. Not even a sack for laundry. In the tub there was a hole covered by a piece of plastic that sunk in and felt unsafe and unstable. It was my first and last time at this hotel.