Extended Stay America San Jose - Milpitas McCarthy Ranch

Ongoing construction. Bad service. Didn't have the room I had reserved. It was downgraded to a smaller room. I was told that my rate was adjusted but it turned out to be lie. Manager hasn't responded to Hotels.com requests for refund. Not a good place to stay.

Clean basic accommodations at a great price. Hotel next door has a good bar/restaurant which is accessible via short walk. When things are not affordable this is a solid option.

Loved that I was able to go to Walmart to get food than back to the room to cook my chicken alfredo ..I loved the room very comfy and clean

Bed was extremely hard, tough to sleep and had sore back and neck next day. Very difficult time trying to access the refrigerator due to the door opening the opposite way. You had to try to squeeze between the bar and the refrigerator door to access. Thank goodness I was only there for one night. The tub appeared to have some kind of dried something in it but I didn't get too close to figure out what it was so I didn't use the shower. Although I only live 30 mins away a shower would have been nice first thing in the morning. Staff was super nice. The room served it's purpose but not someplace that will be my first pick regardless of the budget price.

Clean and professional service and located in quite neighborhood close to several hi-tech companies. As a South Indian business traveler, presence of two good Tamil restaurants in walking distance was very useful especially when I got fed up with microwave dinners. There were minor issues with respect to some of furniture being broken like bathroom and dining table cabinet doors/shelfs but overall great place to work and relax on a week long business trip

I reserved a queen room and was given a double bed (It was definitely not a queen). At check in I was told there is breakfast with the room which I didnt expect but was excited for. I woke up early so I could drive the car over (buildings are separated) and get the breakfast and take it back to the room. Disappointed on another level. There was only instant oatmeal and single granola bars for food. Just coffee and tea no oj or milk just the jug pumps of half n halfs. I would have rather been told what to expect that way I'm not disappointed instead of telling me yes there is breakfast making it sound like there is a small basic breakfast.

Horrible. No closet, an opening covered by a curtain. Plastic hangers. Gross, old and dingy. I would never stay at this facility again. No ice machine property- overall dump.

Saw multiple people of questionable intent wandering around the property barefoot, smoking, and some shirtless. Each room is accessible from the outside which allows anyone to come and go without having to pass by the front desk. Normally this isn't an issue, unless there are suspicious people hanging around as I mentioned. The extended stay I usually stay at doesn't have this problem, likely because it's mostly frequented by corporate professionals.

Business trip

Great Service and experience.