10/2 Rossz
2025. március 17.
The office closed at 7pm and they tried to called me shortly after they closed to tell me they didn’t have any rooms available after I made a reservation. They said that because I booked through a third party site they did not guarantee a room. When I asked for a refund they suddenly had a room available.
They had the overnight security check me in when I arrived at 10pm after a wedding. The key card reader to my room did not work so the security guard had to let me in anytime I had to leave the room.
The floors of the room were dirty, there was no toilet paper, and though I requested a nonsmoking room it smelled horrendous.
There were other guests fighting outside of my room until 2am waking up everyone on that side of the facility.
They knew I only booked for one night and didn’t warn me that the office was closed on Sundays. I had to call the security line which referred me to another phone number who then sent me to escalations just to check out.
This stay was horrible and I will not be staying at my Red Roof or their affiliated hotels/motels ever again.
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