10/2 Rossz
2025. április 14.
We did not stay in your hotel. I checked in at the front desk at 3 so we could get our reserved room. Needed ADA on 1 floor. Did not go to room at that time. Had to get back to a meeting. After events went to our room at about 8:30 and it was not excitable. Had no hand rails or bath except able. And the large Tv would not come on. (Husband in wheelchair)
Called front desk and asked how to turn on the tv and she informed me it was broken. Desk clerk on duty now said that 1st clerk should have told us that. I asked it we could get a discount on room price and they said that they could not do anything because I checked in at front desk at 3:00 and just now reporting. They could move us to another room available on 2nd floor.
We left and had to drive home after an exhausting day. Was very disappointed.
Teresa
Teresa, 1 éjszakás utazás
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