10/2 Rossz
2025. január 14.
Not a Pet-Friendly Property!
I reserved a room at this Super-8 motel because I have always enjoyed my stays at Super-8’s, and their listing on Hotels.com indicated this property was “pet-friendly.” When I arrived on a cold night after 9:45pm, I was informed the pet-friendly rooms were sold-out, and no more are available. They wouldn’t let me check-in, even though I had a guaranteed reservation through Hotels.com. Instead, the front desk reception insisted on canceling my reservation. Mind you, I needed to find another lodging accommodation at this late hour (10:00pm!) for myself because I can’t sleep in my car as a woman almost 70 years old in the January wintertime. I recommend, if you’re seeking a pet-friendly hotel, call the property prior to completing the booking to confirm your pet will be welcome. This has never happened to me before. Whenever I have booked a hotel reservation that indicates “pet-friendly property” on their website, it has 100% been honored. I am still dealing with getting the money I paid for this hotel room refunded to me! The whole thing that happened to me was totally unacceptable.
Karen
Karen, 1 éjszakás utazás
Hiteles Hotels.com-vendégértékelés