10/2 Rossz
2025. február 25.
Disappointed
I love the Queensbury hotel but this stay was awful. The staff are mostly amazing but failed me this time. My room was situated next to a couple with two children and a dog. The parents were constantly yelling and cursing at the kid, the kids were screaming in the corridors and banging on the door. The poor dog was left alone, barking and crying and scratching all day long.
Despite my complaints nothing was done about it.
Also I was given a $20 booking credit that could be used at the hotel, but I was only informed of this upon checking out and was unable to use it as I was leaving.
I have always stayed at this hotel but i am currently seeking alternate accommodation for future trips.
Tracey
Tracey, 4 éjszakás utazás
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