SpringHill Suites by Marriott Austin Parmer/Tech Ridge

We had an overall good stay at the hotel. Someone left a nice little door ding on my vehicle that I was not too happy about.

Bed was lumpy. No luggage cart at check-in. No housekeeping on weekends. Wasn't told until check-in.

We had a king suite! The room was nice, and my name was displayed on the TV upon entering (I booked the room) - nice touch. Breakfast was okay - they say they offer “hot/buffet” style breakfast, but I’d describe it as more on the continental side. But, it was nice to have coffee and food available in the morning. My one suggestion would be to extend breakfast times if possible (I know COVID has made things difficult) as they’re only from 7-9AM. The only two things we didn’t like about our room: the coffee supplies hadn’t been restocked before our stay - didn’t notice this til the last day of our stay, when we’d overslept thru breakfast; and that there was no turn-down service during our stay (but, I’m sure that’s a “COVID” thing and that this service would have been provided if they could have). The TV is pretty updated, but only Netflix, Showtime, and Prime Video are available for streaming - and we’d wanted to watch a couple of HBO Max and DisneyPlus shows. But, that’s not really a complaint, just maybe a thing for the hotel to think about. Overall, it’s a nice hotel, we had fun, everything was clean, and we’d come back if we’re in Austin again.

We had a fabulous time. When our car broke down and had to be in the shop an extra day they graciously set us up for another night. They were very helpful and greeted us at every opportunity with a smile.

Its was good but the fact that service was kncking at 7 aopend the doors 2 times was not ok

Assigned a room that didn't exist at check-in. No housekeeping, none, zero. Trash all long the hallway by doors to rooms. Only given towels as clean linens. Could not serve hot breakfast because of Covid19 but were thoughtful enough to put unpacked bagels out in a basket for all to touch, cough on or sneeze on. Swimming pool HEAVILY chlorinated. Wife and two grandchildren two days later have foggy vision. The filters in the A/C were filthy. I stayed here due to the name Marriott but the operators aren't doing corporate any favors.

Tile floor in bathroom looked grimy and gray. Elevator floor was dirty and marked. Microwave in breakfast area needed a good clean. Overall, room was clean and comfortable. Just not the shiniest SpringHill we’ve stayed in throughout our travels.

Asked for room to be cleaned and restock towels . Never happened

Excellent staff and accommodations. Highly recommended.

Very nice and helpful staff. Great rates & I would recommend this hotel.