Hotel Valencia Santana Row

Very Pretentious. The two young girls on reception wouldn't let me check in without a credit card for 'incidentals'... This was despite the room being paid for in full prior to arival and having multiple forms of ID on me including my driving licence, passport and a load of cash along with my phone that had 3 cards via Apple Pay (which despite being invented 20 minutes up the road) isn't accepted in most places in California... The staffs lack of 'any qualities' didn't bode well after a 6 hour delay and 10 hour flight- its also fairly rude to be turfed onto the street at 23:40! in summary the reception staff were clueless and I won't be staying there again. hopefully I don't leave my wallet in a taxi in the future either : >

Amazing night & stay!

Excellent hotel and location. Everything was perfect with the exception of the hallway coverings which appeared a bit worn and in need of a cleaning. Very helpful staff, quick check-in and check-out. Very good breakfast, internet and clean accommodations. We would book this hotel again.

Great place in a fun location surrounding by dining and shopping... 10 minutes from airport.

Best hotel! Bed was the most comfortable in any hotel I've stayed at. The only thing I could complain about is the water pressure. Not sure if the shower head has calcium or it was just low. Everything else was perfect. Great restaurant and bars right in the hotel.