Great location, central to most attractions with good links to the subway nearby. The hotel itself is a little tired, but not a major issue. The elevators could do with an upgrade as 2 old elevators struggled to cope with all 19 floors at busy times. The staff were attentive and helpful, particularly Maria in the breakfast room, who always had a smile despite being rushed off her feet. The free breakfast is good, but got busy and there is limited seating space, so be prepared to queue.