Park Hotel Tokyo

I booked Park Hotel Tokyo because of the review ratings 9.surprised me was the lousy service, unclean room and inconvenient location, first night check in no water given, second night then the receptionist said in the refrigerator, the whole hotel is so quite and darkness, lobby on 25th level is a plus so we can stay higher but the view is so so, room cleaning is lousy, you can now go check the room 2828 blanket, with big patches of stains, terrible condition, as the service is very lousy therefore we just live with it because no point to tell them

We love our 5nights stayed in Park Hotel Tokyo!! The view from the room is amazing, can see the Tokyo Tower and Mt Fuji. Location not too bad walkable to Ginza Plaza and Fish market about 15mins.

Excellent location and staff very friendly. Brilliant stay.

Great stay here. The staff are all very friendly, nice, and helpful.

Location is great, near subway station. Room facing the tower with great view. Staffs are polite but lack the friendliness, great if you are there for business but not for leisure. The corner room is spacious but the disappointing part is the horrible smell from the bathroom. Feel like housekeeping only changed clean bath sheet and clean towel for 10 days, no extensive room cleaning. The water pressure is not that great. Breakfast just ok, limited food choice, and repeat everyday with minor changes. Front desk request us to pay for first 5 days (half way ) since we have 2 rooms (afraid we cant paid????). Will check out other hotel next time just because of the smell.