I appreciate their efforts, but some key elements were missing that would have turned 2 stars into 4 or 5.
- No working cable TV when we checked in. It worked the next morning, but it meant finding other ways to spend a few hours of down time when we figured we would wind down with a movie or show after 5 hours of driving.
- Room keys that drop charge when they get within a thought of your cell phone. That led to return trips to the front desk.
- Fox News programming in the breakfast area versus local news, weather channel, or something non-controversial for background. Coming off of a heated election cycle, I would bet some folks were not in the mood for political news while trying to eat breakfast.
- Missing breakfast items. We went down for breakfast around 8:30 and many things were out or almost out. The omelettes on the menu were out and took about 20 minutes to reappear. Other things were just down to a handful of items and were not restocked since breakfast was set to close… in another hour.
What we did like was that it is conveniently located, our room was definitely spacious, and staff seemed to be trying. Again, a few small tweaks would have gone a long way.