Banff National Park Information Centre - 4 min drive - 2.5 km
Banff Lake Louise Tourism Bureau - 4 min drive - 2.5 km
Tunnel Mountain - 5 min drive - 2.3 km
Banff Centre for Arts and Creativity - 5 min drive - 2.5 km
Banff Springs Golf Club - 11 min drive - 6.5 km
Getting around
Calgary International Airport (YYC) - 95 min drive
Banff Station - 7 min drive
Area shuttle
Restaurants
A&W Restaurant - 12 min walk
Good Earth Coffeehouse - Banff - 8 min drive
Park Distillery - 6 min drive
Cedar House Investments Ltd - 8 min drive
Rose & Crown Restaurant & Pub - 8 min drive
About this property
Hidden Ridge Resort
At Hidden Ridge Resort, you'll be within a 10-minute drive of Upper Hot Springs and Banff Gondola. Guests can enjoy the sauna, and hiking/biking trails, kayaking, and mountain biking are nearby. Apartments feature bonuses like kitchens and sofa beds, along with balconies or patios and flat-screen TVs. Fellow travelers love the pool and helpful staff.
Languages
English, French, Japanese
At a glance
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Property amenities
Ski
Snowboarding, skiing lessons, and cross-country skiing nearby
Ski shuttle nearby
Ski passes
Pool/Spa
2 spa tubs
Sauna
Hot springs nearby
Internet
Free WiFi
Parking and transportation
Free covered self parking on site
Limited onsite parking
Onsite parking includes off-street options
Area shuttle
Ski shuttle nearby
Family friendly
Children stay free (see details)
Playground
Kitchen
Refrigerator
Stovetop
Oven
Dishwasher
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Dining
Coffee/tea in a common area
Bedrooms
Premium bedding
Hypo-allergenic bedding
Bed sheets provided
Double sofa bed
Bathrooms
Shower/tub combination
Hair dryer
Towels provided
Free toiletries
Eco-friendly toiletries
Soap
Entertainment
Flat-screen TV
DVD player
Outdoor areas
Balcony or patio
Barbecue grill
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Heating
Fan
Pets
Service animals exempt from fees
Pet friendly
CAD 25 per pet per night
2 total (up to 50 lbs per pet)
Pets allowed in specific rooms
Food and water bowls are available
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Phone
Luggage storage
Iron/ironing board (on request)
ATM/banking services
Vending machine
24-hour front desk
Fireplace in lobby
Location highlights
In the mountains
In a national park
Things to do
Bicycle rentals on site
Kayaking nearby
Snowshoeing nearby
Ice skating nearby
Snowmobiling nearby
Canoeing nearby
Boat tours nearby
Hiking/biking trails nearby
Mountain biking nearby
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
107 rooms
2 floors
3 buildings
Bulk dispenser for toiletries
Recycling
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per night
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff
Frequently asked questions
Does Hidden Ridge Resort offer free cancellation for a full refund?
Yes, Hidden Ridge Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hidden Ridge Resort?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hidden Ridge Resort?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Hidden Ridge Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Hidden Ridge Resort and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a sauna and a picnic area.
Does Hidden Ridge Resort have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
Does Hidden Ridge Resort have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Hidden Ridge Resort like?
Hidden Ridge Resort is a short 10-minute walk from Bow River and 19 minutes' walk from Victoria Glacier. Travelers say that the aparthotel is in a great location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 27, 2024
We will be back!
Professional, Clean, better than we expected!!! Excellent for families. Free shuttle bus is awesome!
Christy
Christy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Toby
Toby, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Great resort to relax and bond with families and friends!
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Paula
Paula, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Great back to nature trip lication
Brittany from the front desk was amazing
All the staff were very friendly
Compact unit with everything needed for a lovely stay
Very comfortable bed
Beautiful views
Quiet and pea eful
Whitney
Whitney, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 15, 2024
Jill
Jill, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Derrick
Derrick, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Heather
Heather, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Julio
Julio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Nice stay!
Quick getaway for us so great experience!!
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 28, 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Such a lovely resort! Me and my boyfriend loved our stay, the staff was very informative and helpful when needed. Rooms do need a little upgrade but tbh i kinda liked the cabin feel to it, it was clean and equipped with alot of cooking essentials aswell. Loved the outdoor hottubs and the room fireplace is such a nice touch. Overall would come back again!
Genesis Faith
Genesis Faith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 19, 2024
Not worth the money
Nice, friendly staff, beautiful grounds, condos definitely need an upgrade, Smelt, dank and like curry or spices.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Dustin
Dustin, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
Outdated
The property is extremely outdated. Very stinky and dirty. The pool is beautiful but that’s the only compliment I would give this hotel.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Beautiful and Amazing
Beautiful resort with lots of room for families and/or friends.
Kimberly
Kimberly, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
I have stayed at this resort several times and I always love it overall. The location is beautiful, hot tub area and the view from there is amazing. The units have great kitchen facilities which is so nice to not have to eat out in Banff for every meal. This time we brought our dog and they welcomed her with a dog bed and dog dishes waiting in our room for her, as well as a dog treat at check-in. Nice touch!
The only two complaints I have are the lack of parking (it’s almost impossible if you have a truck, even if you can find a parking stall most of them are small) and our pull-out couch was actually broken. We couldn’t even pull it out for my son to sleep on. Other than that, we loved our weekend stay and definitely will be back!
Julie
Julie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Beautiful and amazing place
Salman
Salman, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Cindy
Cindy, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 15, 2024
This is the most overpriced property we have stayed at in our 5 weeks of travel! We thought paying this much a night we would get a clean functioning safe room. It is extremely dated, and needs a deep clean. The toilet leaked all over the bathroom floor. I have never seen so much silicone in showers/bathroom. Clearly a waterproofing issue - A light switch and a Powerpoint both sparked when turned on near downstairs bathroom. Wallpaper coming off walls and couch stained. Partying guests till 11.30pm and not monitored by staff. You definitely don’t get what you pay for here. Very disappointing