Seminole Hard Rock Hotel and Casino

The hotel pool is amazing. The room is great. My only annoyances are that for me to access the elevators instead of doing it in the elevator you swipe your card to a person which sometimes has a lineup. The other is the fact that the resort allows smoking so you smell it in the halls. The room air quality could be better.

Not ideal for families

Non smoking room clearly was smoked in over and over. After being in the room for an hour, my nostrils burned. Called front desk and they told me the smoke was coming from the smoking floor above me. Smoke goes downward!?!? Doubt it. Came back to room 2 hours later and the marijuana smell was EXTREME. Called front desk again and she told me it was rising from the casino floor. I said people smoke marijuana on the casino floor? She said yes. What!?!??? I honestly think the smoke as coming from a vent. Bathroom floor was filthy. TONS OF HAIR. FLOOR HAD SPOTS. NOT MOPPED OR CLEANED FOR A WHILE. Do I ask housekeeping (who clearly didn’t do a good job the first time) to come into my room to clean the floor? Not worth $850 for two nights. I’ve stayed at better Holiday Inns. Sad. Casino and restaurant employees were fantastic.

The Pelican stay was a typical Florida Keys lodging with a quiet waterfront view. It’s a very laid back lodging worth visiting if you would like some rest and relaxation.

Great facility. A little lacking on hospitality, but it might have been new employees. The only negative is they really messed up the charges on my acccount, and there was no benefit to gambling all week. No food credits or room credits.