This was such a great stay !! Close to lots of eating establishments and close walking distance to Legoland .. was uphill walking but downhill back !! Saved $35 parking
Just a quick day trip to get out of the city and be close to the beach. In a decent area with walking distance stores and restaurants. Had people outside partying in front of my door, called to the front office to notify them and they addressed and took care of the situation right away. Thank you so much for that!
The room was tidty. Just the floor were really dirty. If you walk bare feet. It turn your feet black. It may look clean ! But its dirty. Really bad job of fixing everythings up. It also have kinda moldy smell too. They came and took our towels. Only leave 2 to replace it. I have to go ask for more. They didnt want to give us more. I stated that we were there for 2 nights.
Room was clean. Daily service great. But had a strong tobacco smell every time our a/c came on due to a neighboring guest smoking continuously outside of her room while sitting on her room's a/c unit. Also had a daily issue with our room key card. Upon returning to the hotel at 8pm on 6/20 our card wouldnt open our room door. I went to the office and waited 30 minutes for the employee to return from break! Not the employee's fault but additional coverage would have been nice. I was one of 3 guests waiting for her to return...we all needed new room key cards.
Room was messed up when we areived (huge gap in door and door seals damaged). Walked in and it wasn't totally clean. Asked for a diff room but told none were available. Left our stuff
Hotel was great for price and location. We would have liked shampoo and a blow dryer in the room. Those of us who got the bigger fridge with the freezer loved that. That is important for us when traveling with kids. Big plus that it was close to Legoland.
I usually choose Motel 6 because itâs a reliable chainâyou know what to expect. Unfortunately, this location breaks that trust entirely.
Check-in took over an hour because there was no one at the front desk, and no way to get help. Once someone did arrive, the staff was rude and completely unprofessional, which was a stark contrast to the typically courteous service I've experienced at other Motel 6 locations.
To make things worse, a cockroach was crawling on the wall in my room, which I photographed. Cleanliness and basic hygiene are clearly not a priority here.
The management seems indifferent to customer experience. Thereâs an attitude of âtake the money and deal with it,â which is incredibly frustrating after a long day of travel.
If you're considering this motelâdonât. There are far better options nearby that respect your time, your comfort, and your health.
My room was non smoking but it had a distinct smoke odor. It looks like the hotel tried to eradicate with a lot of disinfectant and air circulation. So the odor want their fault. I hope they charged the culprit big time. Since I was only there for the night and leaving early in the morning, I decided to let it go and just stay there. The hotel did try to eradicate the problem from a previous guest, so I won't fault the hotel. Buy they should try to make sure the room is fully smoke odor free for the next guest.