Park Plaza Resort

We have been renting for 5 nights for the past 6-7 years and come back because we like location and the hotel. This stay was not good. They were fixing the air conditioning units so we could only get heat. They could not lower are heat below 70. We had to keep the window open. They maid service was terrible, Two of the 5 nights they came and cleaned the bathrooms. We know they don't change linens, but they did not even make the bed. And we had to go to front desk to get the coffee packet. They never cleaned the coffee maker or clean the craft. We will never go back. Very surprised at the rating Hotels.com has given them.

Nice place that was clean, well equipped and close to the highway but with easy access to town. We were disappointed that the spa wasn’t working and we weren’t given great instructions on how to access the parking gagage (hint: the card reader is at the top of the driveway).

Nice spacious place. Front desk was very accommodating. Great location for activities.

Check in time was 4pm. After getting up at 3amfor thrflight,j really needed to sleep and take a shower before dinner, they finallly got a room feady at 2pm which was some help. I didn’t know I needed a tag on my door yo get service o a day went by without service but I had extra towels anyway .

The staff was efficient but I wouldn't call them friendly. Everything was goid, cleanliness of room was below average. Disappointing that pool and hot tub close at 9pm. Overall not bad, for the price I was pleased :)